News & Views
Quorum Announces New Customer Support and Demonstration Facilities in China
Jan 24 2018
Quorum Technologies continue to expand their network of customer support facilities worldwide. The latest laboratory is located at Nanjing Agricultural University, China, in association with distributors, Nanjing Tansi Technology Company.
Quorum's dedication to support of their users is further emphasised as they announce new expanded demonstration and support facilities in China and the USA. Managing Director, Tony Larkin, was recently in Nanjing in China to open a new demonstration laboratory at Nanjing Agricultural University in association with distributor partners, the Nanjing Tansi Technology Company. Along with Commercial Director, Robert Hennig, Tony was present as Head of the Laboratory, Professor He, invited colleagues and potential new Chinese customers to see his electron microscope demonstrated with the Quorum PP3010T Cryo-SEM sample preparation system.
Speaking about Tansi's investment in equipment, Tony said: “I am delighted with the opportunity to work with Professor He and his team. They will be of tremendous assistance to our Chinese distributors. With access to our cryo-prep and coating systems in Professor He’s laboratory, Tansi are now able to show their customers the latest Quorum technologies.”
Complementing instrumentation and training, Quorum has recently introduced a revised range of service and maintenance contracts to meet the changing needs of users. This is complemented by Quorum’s Extended Warranty Option of up to three years on nearly all products supplied by the company. Speaking of the Quorum commitment, Technical Director, Duncan Perry, said: “My team of experienced engineers is available to our users worldwide and is supported with a wealth of documentation on our web site where we host our technical briefs, tips, methods, FAQs and general information about the procedures and advantages of different preparation techniques.”
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