SHLS Upgrades Pathology Service

Synergy Health Laboratory Services (SHLS) in  Abergavenny, Wales has recently upgraded its haematology laboratory analysers with 3 ABX Pentra 120 Retic systems from Horiba Medical. “Our ABX Pentra 80 analysers were ideal when we were managing 500 samples a week”, explains Andy Walker, National Laboratory Services Manager, Synergy Health. “However, they could not cope with our increased workload and we needed
to upgrade to gain the speed and throughput necessary.”

The new instruments are now said to be coping with the lab’s daily workload and providing results at the end of the day, including samples that may have been delayed through postal or courier means by up to 72 hours. “On average we receive 700- 800 samples a day, but there are peaks where we can have up to 1,300 samples to process. Our technicians work from 8.30am to 5pm and our shiny new ABX Pentra 120 Retic’s enable them to complete their work and go home on time, everyday”, explains Andy Walker. “Our bottle neck is no longer with queuing for the analyser, but at sample reception. We can’t open the post fast enough!”