News & Views
Carl Zeiss Opens New Customer Office in South Korea
Apr 28 2012
Carl Zeiss Semiconductor Metrology Systems (SMS) Division has opened an office in the Bundang province of South Korea. The new location south of Seoul enables Carl Zeiss SMS to provide optimised customer service with faster
delivery of spare parts and on-site activities.
"We are significantly improving our customer orientation thanks to the new office in Bundang. With shorter roadways, we are better able to serve. Our employees also benefit from the state-of-theart office equipment," says BK Kang, Carl Zeiss SMS Division Manager South Korea.
The new office provides an excellent environment for knowledge sharing among the Carl Zeiss teams, and spare part storage is integrated to ensure faster response times. The Bundang office is located near the sites of the main semiconductor customers, which enables Carl Zeiss SMS to be more responsive to customer requirements. Other Carl Zeiss offices are located in Gyeonggi and Kyungnam.
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