New Improved Website Online Now

Finally, the new website of Wiggens and ChemVak is online. In order to provide a better customer experience, Shinetek Instruments decided to completely redesign and unify the websites for their flagship brands Wiggens and ChemVak.

The new website offers large improvements in comparison to the older version, which are to a large part based on customers’ suggestions of the last few years. The products and accessories are much easier and more intuitively accessible and information regarding products have been massively improved. In addition, the user can now easily set together a shopping cart of products he/she is interested in and inquire the prices for these products online. These will be automatically processed to a sales manager who will contact the customer and make a price offer for the selected items.

The newest catalogues for Wiggens and ChemVak products can be downloaded for reference as well as directly read online if quick access is needed. In addition, manuals for all products are now online and can be downloaded in case the original manuals delivered with our products are not right at hand.

One of the most important features of the new websites is the ability to register online for an extension of the product guarantee period by one year. Any customer is eligible to register online and extend the guarantee period for free by just filling out a simple registration form.  

In addition, Shinetek Instruments have largely improved the communication interfaces by which customers can contact their sales representatives and after-sales staff. Not only is the user able to quickly access traditional contact data such as telephone numbers, email addresses, etc. but is also able to directly chat with an operator via Skype or QQ.

For more on Wiggens and ChemVak products, background information on the company behind these two brands, friendly staff and much more, please take a look for yourself at www.wiggens.com.