Laboratory products
QR Code helps Customers change Cartridges with Innovative Video
May 13 2013
Purite has enhanced customer service yet further by launching an innovative but simple to use QR code system that links users to a range of video tutorials on how to replace used water purification cartridges. By scanning a unique QR code on the packaging of replacement pre-treatment and deioniser cartridges the user is directed to a video that shows a step-by-step process for correctly replacing the used cartridge with a new one. Purite is the first purification system manufacturer to introduce this technology to the market, offering a unique advantage to its customers.
“Using video to directly help our customers is something we are extremely excited about.” said Steve Mines, Sales manager at Purite. “By utilising the power of the smart phone, the QR code and the online video, we are giving our customers 24/7 access to a step-by-step process that will help them save time and boost efficiency.”
Purite recommends that iPhone users download the ‘QR Reader for iPhone’ app, which works across all iPhones and iPod touch models. For Android users, there’s ‘QR Droid’, which was recently voted ‘5 out of 5 stars’ by PC World and Android magazine and has been downloaded well over 10 million times. Both these apps can be downloaded for free on the app store or Google Play store.
You can watch all of Purite’s latest videos on the company’s youtube page.
Digital Edition
Lab Asia Dec 2025
December 2025
Chromatography Articles- Cutting-edge sample preparation tools help laboratories to stay ahead of the curveMass Spectrometry & Spectroscopy Articles- Unlocking the complexity of metabolomics: Pushi...
View all digital editions
Events
Jan 21 2026 Tokyo, Japan
Jan 28 2026 Tokyo, Japan
Jan 29 2026 New Delhi, India
Feb 07 2026 Boston, MA, USA
Asia Pharma Expo/Asia Lab Expo
Feb 12 2026 Dhaka, Bangladesh



