Laboratory products
Sierra’s Online Store Goes Global! Now Accessible in the UK, India and a Host of Global Communities
Sep 07 2011
Monterey, CA — August 15, 2011 — This week, Sierra opens their online store to the global community. Customers in the United Kingdom, India and numerous other countries will now have access to the largest selection of factory direct mass flow meters and controllers available anywhere on the web. With a wide range of models and hundreds of units in stock, international customers can now purchase units on Sierra’s website at http://www.sierrainstruments.com/shopand get them shipped next day with no expedite fees. Sierra’s proprietary selection tool allows customers to easily configure and purchase a customized instrument online without loss of delivery time.
“We are thrilled to offer our international customers the convenience and speed of ordering mass flow meters and controllers online. This channel provides great customer service along with local support,” says Erica Giannini, Sierra’s Online Sales Director. “We recognize that while some customers prefer to work through their local sales representatives, many prefer to order their products via the web now without sacrificing the knowledgeable support.”
Drawing on 40 years of industry experience, Sierra’s proprietary selection tool automatically optimizes a selection based on just a few application parameters, making online product selection fast and easy. Sierra is very familiar with the common mistakes made when specifying an MFC, so their selection tool gives customers real-time feedback and the information necessary to select the correct instrument. In addition, each customer gets an account showing purchase history for easy and fast repeat ordering.
Customers also have access to a personal application engineer during the online sales process. Upon purchase, they are assigned a Sierra expert from one of 150 offices in over 50 countries. Their Sierra field support team remains their point of contact throughout the life of the Sierra product.
Sierra’s provides a selection of instruments with flow rates up to 1000 slpm. Flow meters and controllers are available for any gas and any output signal, with digital communications and a variety of cable options. Sierra also offers a selection of clamp-on ultrasonic flow meters for measurement of liquids.
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