Romaco Officially Opens New Hyderabad Sales & Service Centre

Romaco India hosted a successful Customer Meet in Hyderabad at the beginning of July. The event to mark the official opening of the new Sales & Service Centre there was attended by 400 invited guests from the pharmaceutical industry. The joint branch will enable Romaco and Truking, its Chinese parent company, to strengthen their presence in the crucial Indian growth market and indeed throughout the South Asian region. Following a Lighting Lamp Ceremony, Romaco CEO Jörg Pieper introduced the Romaco India team and outlined the strategy for the future. In a series of presentations, interspersed with traditional dance performances, turnkey solutions developed by Romaco specifically for the Indian market were described and demonstrated.

The new Sales & Service Centre Romaco India Pvt Ltd has offices in Mumbai and Hyderabad. The two sites will put Romaco in a strong position on the Indian subcontinent, ideally with a beacon effect right across South Asia and into Northern Africa. Amol Nikam, General Manager of Romaco India with responsibility for customer service, can draw on more than 15 years of professional experience handling machinery and equipment for the pharmaceutical industry. He emphasised how important it is for high technology to interact with customer proximity: “Our sales reps and service technicians can be on the spot in less than a day and they speak the local languages. That’s vitally important as a condition of robust, long-term partnerships.”

Romaco India will take care of sales and service for the product lines under all six Romaco brands including customised solutions for processing, tableting and packaging.

“Romaco has been operating in India for many years and now finally has a dedicated subsidiary there. That will strengthen our presence in the region, particularly as a single-source supplier for pharmaceutical solids,” Mr Pieper concluded.

“Indian pharmaceutical companies have always insisted on premium quality,” Mr Nikam explained. “At the same time, manufacturers are open to innovation and their brand loyalty is extremely high.”