Two in a row accolade for Malvern

UK-based materials characterisation company Malvern Instruments is celebrating winning the Queen’s Award for Enterprise in two successive years - a considerable achievement in its own right and noteworthy for being the seventh time that Malvern Instruments has been recognised for the Awards, as Managing Director Paul Walker commented: “I don’t normally boast about our successes, but this really is an achievement that should make everyone working for, or associated with, Malvern Instruments proud. Two Queen’s Awards in two successive years, at a time of considerable economic uncertainty, should see every member of our teams giving themselves a pat on the back.” He attributes much of Malvern’s continuing international trading success to the company’s focus on building and broadening the range of materials characterisation products it offers, with delivery of high quality service and applications support to every customer in every area, as well as successful brand marketing.

“For many years we have exported more than 90 percent of our production, so developing effective routes to market has
been critically important in extending our ability to serve and support our customers,” continued Paul Walker.

“We now have direct operations in all key markets and strong partnerships with exclusive distributors elsewhere. Our close working relationships in all areas ensure that the customer experience is consistent the world over.

“Added to this, our investment in web-based delivery of information and support provides universal access to the wealth of experience and expertise that resides within Malvern’s global organisation.”