BMG Labtech’s UK Subsidiary Celebrates 21 Years of Customer Service Excellence

BMG Labtech’s UK subsidiary established in 1996 is celebrating 21 years during which time it has achieved a reputation of providing excellent service and support for the class leading range of microplate readers produced in Germany. From its modest beginning the UK office has grown into a large team of dedicated individuals focussed on providing comprehensive sales and support to all UK customers ensuring that they obtain the maximum performance from their BMG Labtech microplate readers. Throughout 2017 there will be various events and promotions for UK customers as BMG Labtech Ltd celebrates 21 years of UK customer service excellence.

Over the years BMG Labtech has earned the reputation of being an innovator in microplate reading technology and has been the ‘first to market’ with many technologies. This includes in 1997 multimode readers – FLUOstar Galaxy and Fluorescence polarisation readers – POLARstar Galaxy. In 2000 microplate based nephelometry – NEPHELOstar. In 2001 the first dedicated HTRF® - RUBYstar. In 2007 the first spectrometer based absorbance readers – OMEGA. In 2009 the first dual gas control system – Atmospheric Control Unit, and in 2013 the introduction of the unique linear variable filter monochromator - CLARIOstar. The company’s instrument current range includes systems that suit all budgets and applications in areas of Life Science, Assay Development and High Throughput Screening and features the SPECTROstar Nano, OMEGA, CLARIOstar® and PHERAstar® FSX. The BMG Labtech range represents readers with the highest sensitivity, flexibility and reliability.

“Today BMG Labtech is at the forefront of technology due to its continuous development of innovative and unique technologies in microplate reading,” said Robert Mount Managing Director BMG Labtech Ltd. “We also recognise the importance of innovative approaches to customer support and have a highly qualified and fully trained customer support team which includes applications specialists, engineers and a dedicated technical support desk. We also offer applications support for the lifetime of all our instrumentation, something that we know makes a key difference to our customer base.”