Quality & Assurance
Don’t just take our word for it

Every one of our employees is a an expert in their field, and we strive together to create products of unmatched excellence, with consistency from one order to the next.

We are committed to absolute precision, ensuring that each product created is as perfect as the last one produced, thanks to our closely monitored inspection and stringent quality standards which have helped us achieve the accreditations we have been awarded.

ISO Certified

We are ISO 9001 quality certified – demonstrating high quality management standards and stringent quality control processes.

A continuous program of investment in cutting edge technology and best practice production processes together with the quality standard’s continual improvement ethos ensure every product is free of defects and of the highest quality.

From initial enquiry to receipt of the finished product meticulous attention to detail, inline & final quality inspection ensure our customers & stakeholders needs are met to the highest standards.

ISO Certificate (pdf)

UL Approved

We are proud to participate in the UL Authorised Label Supplier Program under PGAA.LP1518, PGDQ8.MH63060 and PGDQ2.MH63060 file numbers. Manufacturing UL certified label and overlay solutions for a range of industries across the globe.

This certifies products, facilities processes and systems based on industry-wide standards to ensure products are constructed correctly for the highest level of safety. This means that we take your durability requirements to the highest level and keep in tune with the latest requirements of a global forerunner in product testing and durability.

Our PGDQ2 certification is the highest-level UL certification for labels requiring that manufacturers get the adhesive, base material, printing, system, and lamination approved as a complete system.

RoHS & Reach Compliance

RoHS:

Our manufacturing and procurement processes are fully compliant with the statutory requirements of RoHS Regulations. This directive aims to restrict certain dangerous substances commonly used in electronic equipment.

The following hazardous chemicals are not present in our products (or are within the permitted levels for raw materials used by Fine Cut Group Ltd) unless explicitly permitted for use in exempted products.

Lead and lead compounds Polybrominated biphenyl (PBB)
Cadmium and cadmium compounds
Mercury and mercury compounds
Polybrominated diphenyl ethers (PBDE)
Hexavalent chromium

Reach:

We receive assurances from our suppliers that substances we are using within the scope of REACH were pre-registered before: 30th November 2008. None of the substances we use are likely to be substances of very high concern (SVHC).

We believe we have sufficient information to ensure that both our suppliers and ourselves can continue to supply all materials/parts within the full registration and effectively incorporate our uses as Identified Uses within the meaning of REACH. Our full statement is available to view below.

RoSH Compliance (pdf) Reach Statement (pdf)

Environmental

We believe that businesses are responsible for achieving good environmental practice and operating in a sustainable manner. We are, therefore, committed to reducing our environmental impact and continually improving our environmental performance as an integral and fundamental part of our business strategy and operating methods.

It is our priority to encourage our customers, suppliers and all business associates to do the same. Not only is this sound commercial sense for all, it is also a matter of delivering on our duty of care towards future generations. Read our full Environmental policy below.

Environmental Policy (pdf)

F.A.I.R

We’re able to offer our clients our First Article Inspection Report (FAIR) service on any of their parts which are manufactured in house. Using our in house CMM (coordinate measuring machine) we can precisely measure individual first off parts – just a small part of the FAIR process, along with traceability and supplier conformity resulting in the assurance of the tested article.

Every product which leaves our factory is quality inspected at each process of its journey and a final quality check before it is despatched to our clients, guaranteeing only the highest quality leaves the premises.

Made in Britain

We have become members of “Made in Britain” joining a community of well established British companies and brands. Becoming a member allows us to bear the exclusive Made in Britain trademark.

All our products are made using raw materials within the Fine Cut premises with the exception of Membrane Keypads of which some electronic components are sourced from our overseas partners.

Studio Facilities

Our design studio is at the heart of Fine Cut, every new job must pass through our studio. Our team of skilled artworkers and designers take your concept through the design stage, creating technical drawings for proof approval. Only once a job is approved will it then be set up for its destined production process and many jobs involve multiple processes and set ups.

We’re on hand to assist with your artwork and design queries – but you can also download our guidelines below;

Artwork Guidelines (pdf)